Client Reviews
Perspectives from Our Clients
These are honest accounts from business owners at different stages — shared with their permission.
"I'd been keeping my own books in a spreadsheet for three years and falling further behind each quarter. After handing things off to Caribou Counts, I stopped dreading month-end entirely. The monthly summaries are readable and actually tell me something useful about my business."
TR
Tanya R.
Event Planner · Kitsilano, Vancouver
February 2026
"The T2 filing was handled thoroughly — I could actually follow along in the pre-submission meeting, which I didn't expect. No feeling of just signing something I didn't understand. They walked through each part with patience. Worth the fee without question."
MK
Marcus K.
IT Consulting · Burnaby, BC
March 2026
"Switched from a larger firm after feeling like a small file that kept getting shuffled around. At Caribou Counts I deal with the same person every time. Communication is prompt and the advice is clearly tailored to my situation, not a template. Four stars only because I wish I'd found them sooner."
PL
Priya L.
Retail Owner · North Vancouver, BC
January 2026
"The year-round advisory service changed how I think about our business structure. Before, everything was reactive — we'd figure out tax at year-end and scramble. Now there's a plan in place and I understand the reasoning behind how I'm paying myself. That clarity has real value."
JC
James C.
Construction Business · Surrey, BC
February 2026
"I run a small café with fluctuating cash flow. Getting a monthly summary that highlights what's shifted — rather than just raw numbers — has helped me spot patterns I would have missed. The bookkeeping is thorough and the team responds quickly when I have a question."
ST
Sofia T.
Café Owner · Commercial Drive, Vancouver
March 2026
"We've used the corporate filing service for two years now. The HST reconciliation caught a discrepancy from a previous year that we hadn't noticed — that alone covered the cost of the engagement. Solid, detail-oriented work. Communication could be slightly faster during busy season but overall a strong experience."
RB
Robert B.
Property Management · Richmond, BC
January 2026
"As a newer business owner, I appreciated that they didn't make me feel behind or ignorant for not knowing accounting basics. Everything was explained clearly. Knowing my books are being handled correctly gives me room to focus on actually growing the business."
AN
Aiko N.
Graphic Design Studio · Gastown, Vancouver
February 2026
"The quarterly check-ins are something I genuinely look forward to. It's a chance to step back from the day-to-day and look at the business with someone who understands the numbers. The succession discussion we had last fall changed how I'm planning the next five years."
DM
David M.
Manufacturing Business · Langley, BC
March 2026